GETSUB TELECOMMUNICATIONS PRIVACY POLICY
GETSUB TELECOMMUNICATIONS is committed to protecting your privacy with the utmost standards of data stewardship. We provide a variety of data products, technologies, and services (our “Services”) to companies, organizations and individuals (our “Customers”) to create a more-personalized, less-fraudulent, and better world.
This Privacy Policy describes how we collect, use, disclose, and protect information through our Services. It applies to the information collected on getsub.com.ng (the “Website”) and via the Services that we provide to our Customers. When we say “you” we are referring to consumers and visitors to our website, including the person reading this Privacy Policy.
1.0 THE INFORMATION WE COLLECT
1.1 The information we collect includes your name, date of birth, age, email address, home address, phone number, company, location, education history, and social network handles.
1.2 Information Provided by Customers to Use the Services. When Customers subscribe to use the Services, we may collect personal contact information regarding users of the Services and financial information for billing purposes (“Customer Information”).
1.3 Information Collected from Website Visitors. When you access our Website, we may automatically receive and store certain information about you through your device(s). As discussed further below, we and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies, to assist in this collection.
- Device Information. We collect technical information associated with the device(s) you use to visit our Website, including information related to your browser and operating system, IP address (the Internet address of your computer), unique device identifiers, and other information such as your device type.
- Usage Information. We also collect a variety of information to better understand use of our Website. This may include the webpage that you were visiting before accessing our Services, the pages or features of our Website you use, how much time you spend there, date and time of use, and information about your usage preferences.
1.4 Information Provided by You. We also may collect information that you directly provide to us on our Website. For example, we may collect information about you when you submit an inquiry about our services. The information we are likely to collect from you includes information such as your name, contact information, and the subject of your inquiry.
2.0 HOW WE USE YOUR INFORMATION
2.1 Provide our Services: We may use your information to provide our Customers with our Services, such as assisting Clients in the analysis and optimization of their proprietary database or mitigation of potential fraud (e.g., verifying someone is who they say they are when signing up or checking out online); and providing Customers with marketing insights and defined audience segments.
2.2 Operate our Services: We also may use your information and Customer Information to analyze use of the Services and improve the content, functionality and usability of the Services; secure the Services and investigate and help prevent fraud, security issues, and abuse; and understand and resolve Services crashes and other issues being reported.
2.3 Other Internal Purposes: We may use your information or Customer Information to comply with any procedures, laws, and regulations where necessary for our legitimate interests or legitimate interests of others; and establish, exercise, or defend our legal rights where necessary for our legitimate interests or the legitimate interests of others, including the enforcement of our Subscription Agreement, other usage policies, and other legal terms or controls, or to engage in other legal matters.
2.4 Other Purposes. We may use your information or Customer Information for any other purpose with your consent.
2.5 Combine Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
3.0 LEGAL BASES FOR USE OF YOUR INFORMATION
3.1 As necessary for our legitimate interests or the legitimate interests of others where those interests do not override your fundamental rights and freedom related to data privacy; with your consent; and as necessary to perform our agreement to provide Services.
4.0 HOW WE SHARE YOUR INFORMATION
We will share the information collected from and about you for various business purposes, both with service providers and with third parties, including financial parties.
4.1 Our Customers: We may share your information with our partners, including, CRM companies, sales and marketing companies, anti-fraud companies, and other business-to-business service companies.
4.2 Corporate Transactions: We may share information in the event of a major corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets, or for purposes of due diligence connected with any such transaction.
4.3 Service Providers. We may share information collected with select third parties who use the information to provide services on our behalf, such as Services operation, surveys, web hosting, marketing and sales, billing and payments processing, analytics and online advertising, security, fraud prevention, and legal services.
4.4 We share information with third parties who help us provide our orders and store services to you; for example, Payments; We accept payments through Flutter wave, Paystack, Monify and Vpay When processing payments, some of your data will be passed to both companies, including information required to process or supports the payment, such as the purchase total and billing information.
4.5 For Legal Purposes: We reserve the right to disclose information to third parties when we, in good faith, believe that such access or disclosure is reasonably necessary to comply with the law, regulation, legal process or a governmental request. We may also disclose your information to enforce our Subscription Agreement; to detect, prevent, or otherwise address fraud, security, or technical issues; to respond to user support requests; and to protect the rights, property or safety of Getsub Telecommunications, our Customers, and the public.
4.6 At Your Direction. We may share information with third parties when you direct us to do so.
5.0 COOKIES AND SIMILAR TECHNOLOGIES
5.1 To collect the information in the “Information Collected from Website Visitors” section above, we and our service providers use web server logs, cookies, tags, SDKs, tracking pixels, and similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future.
5.2 A cookie is a small text file that is placed on your computer or mobile device when you use the Services, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages you have visited on our Services and elsewhere; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache.
5.2 Tags or tracking pixels (sometimes also referred to as web beacons or clear GIFs) are small code (sometimes containing, generating, or detecting a unique identifier) embedded in websites, online ads, and email that can be used for purposes such as generating web server log or reading or writing cookies for the purposes described above.
5.3 As we adopt additional technologies, we may also gather information through other methods.
6.0 ONLINE ANALYTICS AND ADVERTISING
6.1 Analytics: We may use third-party analytics services on our Services to collect and analyze usage information through cookies and similar technologies; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to our Customers.
6.2 Advertising: When you use the Services or visit our Website, we may display advertising to you about our products, services, and related features that we think may be of interest to you to improve and personalize your use of the Services. We may personalize ads based on various factors such as the features you are using, demographic and geographic data, and other information that we collect about you.
6.2.1 In order to provide this advertising, we may use third party providers who may place cookies or other tracking technologies on your device to collect information about your use of the Services in order to provide interest-based advertising to you on other websites.
6.3 We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device by non-affiliated, third-party providers.
7. 0 HOW WE PROTECT YOUR INFORMATION
7.1 We have implemented reasonable measures designed to secure information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect information, we cannot absolutely guarantee the security of your information transmitted via our Services. We are not responsible for circumvention of any privacy settings or security measures contained in the Services.
8.0 DATA RETENTION
8.1 We will retain your personal data for no longer than is necessary for the purposes stated in our Privacy Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product or service. to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of the website or products; handling possible user queries or complaints and locating problems; whether the user agrees to a larger retention period; and whether the laws, contracts and other equivalencies have special requirements for data retention.
9.0 YOU MAY CHOOSE TO
9.1 Opt Out of the Sale of Personal Information: In order to opt out from being included in the Getsub Telecommunications database, kindly contact us at customersupport@getsub.com.ng. Opting out will ensure that the provided information and associated data will not be shared or made available via our products and services.
9.2 Opt Out Of Marketing Communications: You may instruct us not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using our contact information below. In many commercial email messages, you can also opt out by following instructions located at the bottom of such emails. Removing your name from the email list may take a reasonable amount of time.
9.3 Please note that, regardless of any of your requests, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
10.0 CHANGES TO THIS PRIVACY POLICY
10.1 We reserve the right to update or modify this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through use of the Services. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the top of this section. If we make a material change to the Policy, we will provide you with notice in accordance with legal requirements. Your use of the Services following any such change constitutes your agreement that all information collected from or about you after the revised Privacy Policy is posted will be subject to the terms of the revised.
OUR CONTACT INFORMATION
To ask questions or comment on this Privacy Policy and our privacy practices, you may contact us @ customersupport@getsub.com.ng